Scheme To Stamp Out Scammers Rolled Out in Mid and East Antrim

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Mid and East Antrim Policing and Community Safety Partnership (PCSP) are working with Mid and East Antrim Agewell Partnership (MEAAP) to install call blocking devices in the homes of a number of older people who may be targeted by telephone scammers.

The aim of the initiative is to help decrease fear of crime among older people and to offer reassurance to their families. The scheme, originally rolled out last year by the Department of Justice, targets rogue traders who bombard the elderly and vulnerable with nuisance phone calls. Thousands of complaints are made about nuisance phone calls across the UK annually.


The trueCall devices work by completely blocking all recorded messages, silent calls and calls from numbers not already pre-identified by the home owner. This is particularly helpful for people living with dementia, and can be updated regularly. Mid and East Antrim Borough Council has teamed up with MEAAP to pilot 33 of the call blocking initiative across the borough.

Cllr Brian Collins, Chairperson of Mid and East Antrim PCSP said, “Mid and East Antrim PCSP is working to create a safer borough by cracking down on dishonest practices which target the most vulnerable. This new scheme is offering support to local people against nuisance calls and protecting those who are most at risk. This scheme will also lead to better intelligence on scamming activities, help to identify scammers and scams and ensure that people don’t become a repeat victim. We often hear of stories where people are tricked out of thousands of pounds by scam callers and the PCSP is supporting MEAAP to clamp down on these activities once and for all.”

Jean Haveron Chairperson of MEAAP added, “We welcome this project as the impact of nuisance calls, both emotionally and financially, cannot be underestimated. We know that these call blockers can make a real difference to people’s lives and give those in vulnerable situations and their families a greater sense of protection and security.”

More Information

For more information on this initiative please contact MEAAP on 028 2565 8604.
Mid and East Antrim Policing and Community Safety Partnership is one of 11 PCSPs in Northern Ireland working to help make communities safer and ensure that the voices of local people are heard on policing and community safety issues.
The aim of the PCSP is to engage and empower communities and develop solutions in partnership to tackle crime, fear of crime and anti-social behaviour.